Omnichannel is the idea of efficiently using all of your channels to create a unified experience for your customers. In omnichannel marketing, you track and analyze the behavior of your customers through your sales funnel. Then you will be able to provide a personalized customer experience with a seamless message that adjusts to your customer.
Tag: Customer Retention
What is omnichannel marketing?
How to increase the frequency of transactions per customer in your e-commerce?
You may have heard the importance of retaining customers and how they can be a game-changer in increasing sales and profit. 80% of your future profits will come from just 20% of your existing customers. Therefore, it’s critical to focus on customer retention to increase sales and profits.