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Hosting an event can be exciting and daunting at the same time. Organizers must take into consideration differences in expectations, needs, and conditions to make the event successful. One way to make the process easier is to gather feedback after an event to discover what was a hit and a miss.
Did you know that 91% of customers are more likely to do business willingly with a company again if they have a positive customer service experience?
In today’s fast and competitive digital world, knowing your customers’ experiences is important for your business to succeed.
Meetings are essential for teamwork, decision-making, and moving forward in any organization. However, not all meetings are successful.
Customer satisfaction is a top priority for businesses, but how do you truly measure it?
Two popular metrics, CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score), often leave companies wondering, what are the key differences between CSAT vs NPS, and which one should your business be using?
Let’s be honest: traditional ways of creating a survey are boring and time-consuming.
And besides, no one likes to sit through and fill out a dull survey unless you’re Sheldon Cooper from the sitcom, the Big Bang Theory.
Imagine asking someone about their favorite color after they’ve already told you they’re colorblind – it’s a waste of time and effort on your end and insensitive towards the respondent.
Have you ever spent hours creating a survey, only to be met with responses that make you scratch your head in confusion?
Unfortunately, many well-intentioned surveys end up buried in a pit of inaccurate or incomplete data.
The world has become a global village. Despite the existence of nation-states and borders, individuals have the freedom to move across the globe, often driven by the pursuit of better career opportunities.