Have you ever asked, is your company uses software and digital tools in the best possible way to help you to arrange the work? Or have you wondered, is there some other software that can impact your success and improve your work? For me, this has been an intriguing question. To get some insight, I decided to study what others are using and what impressions they have.
Tag: survey
What online tools Estonian local businesses are using for sales & Customer Success?
How to measure customer satisfaction feedback to grow your business
Customer satisfaction, or CSAT, is a customer experience metric that measures happiness with a product or service. Therefore, collecting and measuring customer satisfaction feedback helps you exceed customer expectations, drive experience improvement, and reduce customer churn. In this tutorial, you’ll learn how you can collect and measure customer satisfaction feedback to grow your business.
How to collect NPS feedback using Formaloo?
Net Promoter Score or NPS feedback is a valuable customer feedback metric. It indicates how customers feel about product releases, tweaks in design or function, and changes in customer service. Therefore, collecting NPS feedback gives you actionable insights that can improve product quality and customer loyalty.