How to set Custom domains & Domain Whitelabeling

Would you like to have a fully branded Formaloo? If you’re on the “Pro” plan, not only can you remove our branding and add your own, you can also use your own domain in the URL of your apps, databases & forms.

By default, all Formaloo URLs start with “Formaloo.net” followed by a random ending, called a “slug”, of letters and numbers.

Formaloo Customized Domain feature, allows you to mask the formaloo.net portion of the URL so it appears as if the formaloos are hosted on your site.

To enable this, you will need to point your domain/subdomain towards Formaloo using a CNAME record and point your branding in Foramloo towards your domain/subdomain.

You will need to create a CNAME record, pointing your domain to:

 forms-alias.formaloo.net

You can also have multiple custom domains activated in your Formaloo account. There is two main ways you can use custom domains in Formaloo:

1. Enable One Customized Domain for all your workspace

This way, you can customize the address of all your formaloos automatically to your domain/subdomain. This option is great if you want all your formaloos in one single domain, automatically.

To enable this, go to your “Settings” page in your dashboard and provide your custom domain/subdomain.

Important note: When you enable this, all your formaloos will be accessible by entering the formaloo’s slug (unique address of each formaloo) at the end of your custom domain.

Example: https://formaloo.net/app-builder will be https://yourdomain.com/app-builder

So don’t forget to put your formaloo’s slug at the end of the domain.

2. Enable A Customized Domain for each formaloo, individually

You can also point to a different domain/subdomain for each of your formaloos! To enable this, go to your formaloo in your dashboard, click on it, then go to the “Share” tab, then click on “Customized link (custom domain)“.

On this page, simply put your desired domain/subdomain & hit save.

That’s it! You’re all set in Formaloo. All you need now is to point your domain towards Formaloo via a CNAME record:

Step 1: Add a CNAME record

Custom domains can be used with any subdomain (i.e., test.yourdomain.com), but currently are not supported for proxied domains.

Note, however, that the subdomain you use will only be able to display formaloos, not other types of content like your homepage or blog.

1. Sign in to your account with your domain host provider (ie GoDaddy, Cloudflare, Bluehost, etc).

2. Locate where your domain’s DNS (Domain Name System) records are managed. This will vary from provider to provider. It may be called DNS ManagementName Server Management, or Advanced Settings, located in your CPanel or elsewhere within your provider’s dashboard.

Learn how to add a CNAME record for CloudflareGoDaddySitegroundHostGatorBluehost.

3. Locate the CNAME records for the subdomain you want to use. You may already have one or more records resembling:

4. If required, select which domain you want to add a CNAME record to.

5. Choose the Add a CNAME record. Enter the Name of the subdomain you want to use for your formaloos, or insert @ if you want to point your whole domain. 

Note: Some domain providers will autofill the ending of your URL. For example, if you type test.yourdomain.com they will update this to: whatever.mydomain.com.mydomain.com. Double-check your subdomain URL to make sure you are adding the desired CNAME record.

6. In the CNAME or “Target” field enter this: forms-alias.formaloo.net

7. That’s it! You’re all set! Now test.yourdomain.com will open your formaloo!

Note: It can take up to 24 hours for the new DNS information to propagate. While your CNAME record has now been created, please wait up to 24 hours to see it work.

FAQs:

Do I need to get an SSL Certificate for my domain/subdomain?

Formaloo will automatically provide your domain with an SSL certificate. But it will check to make sure your domain is used as a custom domain on a profile or form. So, before setting the custom domain on the profile or form, there will be no certificate.

Note: If you’re using Cloudflare to issue the SSL certificate, make sure you turn on the CDN on the CNAME record & also make sure your SSL/TLS is on “Full”, not “Flexible”.

How can I check my records are fully propagated?

You can check that your DNS records are fully propagated on DNSchecker.org

I shared my formaloo before adding my custom domain. Now I’ve added my custom domain, will the old link still work?

Yes. Both links will continue to work as expected.

Can I use the same subdomain more than once across different Formaloo accounts?

No, unfortunately not. You can only use your subdomain in one account. If you try to connect the same subdomain to a second account, you’ll receive an error message telling you that the domain is already connected to another account.

Will my form title and favicon change when I set up a custom domain on it?

Yes, the title of forms on custom domains adopts the form title.

Also, the favicon adopts the form’s logo (the top photo box on your form editor).

Don’t want to show the photo in your form? Add the following Custom CSS on the “Design” tab of your form:

.formaloo__form-logo{display: none;}
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