Formaloo

Formaloo for healthcare

Transform healthcare
from insight to action

Formaloo OI runs the operation behind patient care: lab results, certificate approvals, follow-ups, patient portals. Less time chasing paperwork, more time with the people you serve.

Trusted by teams worldwide

Cleveland Clinic
NHS
UW Health
CCH Healthcare
Wisconsin Alliance for Infant Mental Health
Digital India
Intake

New intake request

New

Patient name

Alex Johnson

Date of birth

07/21/1984

Service requested

Care coordination

Preferred contact

alex.j@example.com

Submitted

Today, 9:42 AM

AI follow-up

Missing information detected

Action required

We're missing a few details to move forward. Please provide the following:

  • Insurance provider
  • Policy or member ID
  • Referring provider (if applicable)
Send follow-upAdd note
Record finalized

Record summary

Done

Patient

Alex Johnson

Request ID

REQ-2026-0517

Service

Care coordination

Status

Complete

Assigned to

Care Team A

Last updated

Today, 10:28 AM

One system, every workflow

Your operations partner

From single clinics to enterprise health systems, teams run their operation on Formaloo, with an audit trail on every step.

Patient intake

Patients give you the same details at every visit while staff type them again. Formaloo OI remembers returning patients, sends new answers where they need to go, and keeps every record up to date.

  • Request submitted by patient
    Done
  • Routed to care coordinator
    Done
  • Clinical review
    In review
  • Decision recorded + archived
    Queued
Every step time-stamped
Audit trail on
Lab results

Results arrive faster than anyone can review them. Formaloo OI scores each result against your thresholds, gives you a custom PDF, and assigns the flagged ones to a clinician.

  • Referral received from PCP
    Done
  • Matched to specialist
    Done
  • Insurance verified
    In review
  • Appointment scheduled
    Queued
Every step time-stamped
Audit trail on
Certificate approvals

Approvals wait in inboxes for a signature. Formaloo OI sends each certificate to the next approver, collects the signature, and gives you the signed PDF.

  • Exception flagged by staff
    Done
  • Routed to compliance officer
    Done
  • Documentation review
    In review
  • Sign-off recorded
    Queued
Every step time-stamped
Audit trail on
Records requests

Requests come in every day and each one is handled a different way. Formaloo OI checks who is asking, puts the file together, and keeps a record of who edited it.

  • Request received from patient
    Done
  • Identity verified
    Done
  • Records compiled
    In review
  • Released + logged
    Queued
Every step time-stamped
Audit trail on
Post-visit follow-up

Follow-up falls apart when no one has time to chase replies. Formaloo OI reads the patient's answer, updates the record, and keeps asking until nothing is missing.

  • Patient details submitted
    Done
  • Insurance verified
    Done
  • Chart created
    In review
  • Welcome packet sent
    Queued
Every step time-stamped
Audit trail on
Credentialing

A license usually expires before anyone notices. Formaloo OI keeps every license and renewal date in one place your whole team can see.

  • Application submitted
    Done
  • Primary source verification
    Done
  • Committee review
    In review
  • Credential approved
    Queued
Every step time-stamped
Audit trail on
Incident reports

Incident reports lose value the longer they sit. Formaloo OI sends each report to the right reviewer, notes who saw it, and keeps the whole trail.

  • Incident reported
    Done
  • Routed to supervisor
    Done
  • Investigation
    In review
  • Report closed
    Queued
Every step time-stamped
Audit trail on

Trust & control

Built for healthcare

01 · AUDITABILITY

You can trust what it shows you

Every approval, edit, and sign-off is tied to a person and time—so every decision has a defensible record.

ApprovalsEditsSign-offs
See audit trails →

Audit trail

Intake request #1042

All activity
  • May 14, 2025
    09:12 AM

    Request submitted

    via Intake Portal

    System
  • May 14, 2025
    10:03 AM

    Missing details collected

    3 fields updated

    Operations Team
  • May 14, 2025
    11:47 AM

    Policy review approved

    Reviewed and approved

    Policy Reviewer
  • May 14, 2025
    12:22 PM

    Record locked

    No further edits allowed

    System

02 · BUILT AROUND YOUR POLICIES

Built around your actual policies

Your forward-deployed engineer configures Formaloo around your existing approval chains and intake forms—not a generic template you have to bend around.

Intake rulesApproval chainsExceptions
See policy controls →

Policy workflow

Intake complete

Validate fields

Compliance review

Final approval

If risk is high

Decision rules

  • If details are missing →

    Return for completion

  • If risk is high →

    Add compliance review

  • When approved →

    Lock record

03 · CONNECTED & CONTROLLED

Connects to how your team already works

Connect Formaloo to your identity provider and existing systems, with permissions and deployment controls that match your IT requirements.

SSOField permissionsSelf-hosting
Explore enterprise controls →
Identity provider
Existing database

Operational record

Connected
Record ID
OP-45982
Status
In progress
Owner
Operations Team
Created
May 14, 2025 09:12 AM
Last updated
May 14, 2025 11:47 AM
Email & messaging
Internal tools

Access controls

  • Role-based access

    Define access by role

  • Field-level permissions

    Restrict access to fields

  • Data residency

    Keep data in your region

04 · ONGOING PARTNERSHIP

A partner, not a support queue

Your FDE stays on after launch, adjusting the system as your process — or the regulations around it — change.

DesignDeploymentAdoption
Meet your implementation team →

Implementation workspace

Process review
Workflow update
Team rollout
Monitor & improve

New approval rule

Deployed
Change request #1287
Updated by
Operations Team
Date
May 14, 2025 11:32 AM
Rule deployed to Production

Activity

View all

  • Policy update reviewed

    May 14, 2025 09:15 AM

    Policy Reviewer
  • Workflow version published

    May 14, 2025 10:48 AM

    System
  • Team notified

    May 14, 2025 11:01 AM

    Operations Team

Powering leading healthcare organizations

[XX+]

hours saved per week

[XX+]

teams running workflows on Formaloo

[$XXk]

average annual savings per practice

CN

"[Placeholder quote about the audit trail, or the FDE relationship, or getting off spreadsheets — swap in a real customer line here.]"

[Name], [Title], [Health system]

Why Formaloo

Run every healthcare operation from one system

Launch a new intake workflow in minutes, not weeks

Scale from one clinic to the whole health system

Get a real person building this with you, not a ticket queue

Connect to the systems your care team already uses

Every approval, every audit trail, always ready for review

Self-host it when patient data can't leave the building

Case studies — article

These could be your numbers.

3x

faster approval turnaround

[Placeholder case study blurb — swap in a real customer outcome about faster approvals here.]

[Name]

[Title], [Company]

Read Case Study

60%

less time on audit prep

[Placeholder case study blurb — swap in a real customer outcome about compliance or audit time savings here.]

[Name]

[Title], [Company]

Read Case Study

45%

fewer support tickets

[Placeholder case study blurb — swap in a real customer outcome about fewer support tickets here.]

[Name]

[Title], [Company]

Read Case Study

Get started with Formaloo OI

Bring your approval or referral process to a 30-minute call. A forward-deployed engineer (FDE) will map it and show you exactly how it runs on Formaloo OI.

Book a call or demo?