COLLECT, OGANIZE, UNDERSTAND
Databases & Apps
No-code app & database builder
Dashboards & Portals
Realtime interactive reports & dashboards
Customer Data Platform (CDP)
Analyze & Understand Your Audience
WordPress Form Builder
WordPress & WooCommerce Integration
Customer satisfaction, or CSAT, is a customer experience metric that measures happiness with a product or service. Therefore, collecting and measuring customer satisfaction feedback helps you exceed customer expectations, drive experience improvement, and reduce customer churn. In this tutorial, you’ll learn how you can collect and measure customer satisfaction feedback to grow your business.
Net Promoter Score or NPS feedback is a valuable customer feedback metric. It indicates how customers feel about product releases, tweaks in design or function, and changes in customer service. Therefore, collecting NPS feedback gives you actionable insights that can improve product quality and customer loyalty. In this tutorial, you’ll learn how you can collect NPS feedback to grow your business.