How to build a website feedback form that captures screenshots

Collect actionable website feedback, not just comments

In this guide, you’ll create a Website Feedback Form that helps your visitors or QA testers send detailed feedback, including screenshots and browser data.
You’ll use file uploads, URL tracking, and optional AI summaries to organize reports and fix issues faster.

📘 Learn more: Create your first form, app, or portal in a flash

Step 1: Create your website feedback form

From your workspace, click + New → Form, or choose Bug Report template from the gallery.
You can also use Magic Create, try this prompt:

“Website feedback form with screenshot upload, page URL capture, and optional browser info.”

Add essential fields such as:

• Name and email (optional for visitors)
  
  
• Feedback type (Bug / Design suggestion / Feature request / Other)
  
  
• Feedback description
  
  
• Page URL (prefilled automatically)
  
  
• Screenshot upload (File upload field)
  
  
• Device or browser (optional dropdown)
  
  
• Priority (Low / Normal / High)
  
  

💡 Tip: Make Page URL required so you always know where feedback came from.

📘 Learn more: How to create a form

Step 2: Allow screenshot uploads

Add a File upload field labeled Attach a screenshot or recording.
Users can upload an image or short screen recording showing what they see.

💡 Tip: Set file type filters (JPG, PNG, MP4) and limit upload size if needed.

📘 Learn more: Form editor and field types

Step 3: Customize logic for different feedback types

Use Show/Hide logic so your form adapts based on the selected feedback type.

Examples:

• If @feedback_type = “Bug” → show “Browser/Device” and “Steps to reproduce.”
  
  
• If @feedback_type = “Design suggestion” → show “What improvement would you like to see?”
  
  
• If @feedback_type = “Feature request” → show “How would this feature help you?”
  
  

📘 Learn more: How to use show hide logic in classic forms

Step 4: Add automatic notifications for your web or design team

Set up Conditional Email Notifications.

Examples:

• If @feedback_type = “Bug” → send to dev@company.com
  
  
• If @feedback_type = “Design suggestion” → send to design@company.com
  
  

Include screenshot links and URLs in the message:

“New @feedback_type submitted by @name
Page: @page_url
Screenshot: @screenshot_upload_url”

📘 Learn more: How to send and receive conditional email notifications

Step 5: Add AI Smart Content for quick summaries

Use AI Smart Content to generate a summary of the feedback automatically on the ending page or in internal emails.

Example AI prompt:

“Summarize this feedback clearly and identify its category and possible next action.”

Example output:

“Design suggestion: Adjust button contrast on pricing page for better accessibility.”

📘 Learn more: Create dynamic ending pages with AI Smart Content

Step 6: Build a feedback dashboard

Go to Results to track and categorize feedback visually.
Add:

• Table view: All submissions with filters for feedback type and status
  
  
• Kanban board: Group by status (New / In review / Fixed)
  
  
• Chart: Issues by page or type
  
  

📘 Learn more: How to create a Kanban board
📘 Learn more: How to showcase charts based on form responses

Step 8: Share the form or embed it in your site

You can display your form as:

• A popup widget on your website
  
  
• An embedded iframe at the bottom of each page
  

💡 Tip: Use your own domain or subdomain for a branded experience.

📘 Learn more: How to add tracking code to your form

Step 9: Connect to task management tools

Send submissions automatically to your internal tools like Slack, Jira, or ClickUp.
This way, each new feedback item becomes a trackable task.

📘 Learn more: How to add integrations on Formaloo

Pro tips

• Enable autosave: Let testers pause while reproducing bugs.
  📘 Learn more: How to auto save incomplete responses and let users resume later
  
  
• Sync to Google Sheets: Keep all feedback data in a live spreadsheet for analytics.
  📘 Learn more: How to set up two-way sync between Formaloo and Google Sheets
  
  
• Add AI Analyze: Let Formaloo summarize user sentiment and detect recurring issues automatically.
  📘 Learn more: Uncover insights & trends in your data with AI Analyze
  
  

Example scenario

A visitor reports a broken link on your Pricing page.
The form automatically captures the page URL, and they upload a screenshot showing the issue.
Logic routes the submission to the Web Dev team, who receive an email with the link, image, and summary.
Once the issue is fixed, the dashboard updates the status to Resolved automatically.

📘 Learn more: Build personalized and time-saving flows with logic, automations, and AI

FAQ

1. Can users upload multiple screenshots?

Yes. Set your file upload field to accept up to 10 files, though we recommend 1–3 for clarity.
❓ Learn more: Form editor and field types

2. Can I trigger different notifications based on the issue type?

Absolutely, use conditional On Submit logic to email or alert different team members.
🔒 Learn more: On Submit logic

3. Where do the uploaded screenshots go?

They appear inside each submission and can be viewed in tables, galleries, or exported.
🛠️ Learn more: How to view your form responses

4. Can I embed this form inside a website without affecting design?

Yes, use embed, popup, or inline iframe options, and custom CSS if needed.
❓ Learn more: Customize your form/app layout and design

Your website feedback loop is live

You’ve built a feedback system that collects detailed reports, screenshots, and page context, turning every submission into an actionable insight.
Next, expand it into a Website Quality Dashboard that tracks trends, response times, and fix rates.

📘 Learn more: How to customize your portal with your brand identity

Last updated November 2025

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