You can sync your database and form responses with Google Sheets automatically so your spreadsheet gets updated as you receive a new response record on your form.
Tag: online survey
How to sync your form responses with Google Sheets
How to Measure Customer Satisfaction Feedback to Grow Your Business + Video
Customer satisfaction, or CSAT, is a customer experience metric that measures happiness with a product or service. Therefore, collecting and measuring customer satisfaction feedback helps you exceed customer expectations, drive experience improvement, and reduce customer churn. In this tutorial, you’ll learn how you can collect and measure customer satisfaction feedback to grow your business.
How to do an NPS Survey? Video Tutorial
Net Promoter Score or NPS feedback is a valuable customer feedback metric. It indicates how customers feel about product releases, tweaks in design or function, and changes in customer service. Therefore, collecting NPS feedback gives you actionable insights that can improve product quality and customer loyalty. In this tutorial, you’ll learn how you can collect NPS feedback to grow your business.
