How to create a course feedback form with certificates and PDFs

Celebrate course completions with feedback & certificates

In this guide, you’ll build a Course Feedback Form that both gathers useful insights from students and automatically generates a completion certificate once they finish.
You’ll use conditional logic, custom email templates, and PDF certificates, all powered by Formaloo’s automation tools.

📘 Learn more: Create your first form, app, or portal in a flash

Step 1: Create your course feedback form

From your workspace, click + New → Form, or choose a ready-made Course feedback & instructor rating with memory form template from the gallery.
You can also use Magic Create — try this prompt:

“Course feedback form with rating fields, instructor review, and automatic certificate generation.”

Add essential fields such as:

• Student name
  
  
• Email address
  
  
• Course title (prefilled or selectable)
  
  
• Instructor name
  
  
• Rating fields (e.g., Content quality, Instructor effectiveness, Overall satisfaction)
  
  
• Open-ended feedback
  
  
• Consent to receive certificate
  
  

💡 Tip: Keep feedback questions short and positive, completion forms should feel like a celebration, not another quiz.

📘 Learn more: How to create a form

Step 2: Personalize your form’s design

Make your feedback form feel like part of the course experience.
Under Settings → Design, add your course logo, colors, and a short welcome note such as:

“Thank you for completing this course! Please share your feedback, your certificate will be sent right after submission.”

📘 Learn more: Customize your form app layout and design

Step 3: Set up conditional logic for certificate eligibility

Go to Settings → Logic and add a rule that checks whether the student completed the course and agreed to receive a certificate.

Example logic:

• If @feedback_complete = “Yes” AND @consent = “Yes” → set @eligible = “True”
  
  

You can also use rating fields as part of the rule (e.g., only trigger a thank-you email when feedback is fully submitted).

📘 Learn more: How to add advanced logic to your form

Step 4: Design your certificate template PDF

Create a certificate layout with your logo, colors, and dynamic text placeholders.

Go to Apps and integrations→ PDF templates → + New template, and include dynamic fields such as:

• @student_name
  
  
• @course_title
  
  
• @instructor_name
  
  
• @submission_date
  
  

Add a signature or seal image, and title it Certificate of Completion.

📘 Learn more: How to create PDF templates to turn responses into documents

Step 5: Automate the certificate email

Open Settings → Notifications, and create a custom email template that thanks the student and attaches their certificate.

Example email:

Subject: 🎓 Congratulations, @student_name — your course certificate is ready!

Body:
“Hi @student_name,

Thank you for completing the @course_title course. Attached is your Certificate of Completion.

Keep learning and growing!

— The @instructor_name Team”

Attach your certificate PDF template to this notification.

📘 Learn more: How to create and send custom email templates

Step 6: Trigger the email automatically

Add an On submit logic rule so that once a feedback form is submitted and the student is marked eligible, the certificate email is sent automatically.

Example:

If @eligible = “True” → send custom email template “Certificate delivery.”

📘 Learn more: What is on submit logic and how it works

Step 7: Build a completion dashboard

Go to Results → Dashboard to monitor course completions and feedback in real time.
Add:

• Table view: Student name, course title, certificate sent status
  
  
• Average rating chart: Satisfaction scores
  
  
• Pie chart: Completion rates by course or instructor
  
  

📘 Learn more: How to showcase charts based on form responses

Step 8: Create a student portal for downloads

If you want students to re-download their certificates anytime, create a Student Portal App and add pages such as:

• Submit feedback — your main form
  
  
• My certificates — connected view filtered by student email
  
  
• Course library — list of available courses
  
  

Enable Login/Sign-up so students can securely access only their own certificates.

📘 Learn more: How to let users view and edit their own data in your portal

Step 9: Celebrate and follow up with AI Smart Content

Use AI Smart Content on the ending page to automatically generate a personalized thank-you message.

Example output:

“Well done, @student_name! You’ve completed @course_title. Your certificate is being sent to your inbox. Based on your feedback, we’ll keep improving!”

📘 Learn more: Create dynamic ending pages with AI Smart Content

Pro tips

• Add autosave so students can pause feedback and return later.
  📘 Learn more: How to auto save incomplete responses and let users resume later
  
  
• Track issued certificates in Google Sheets via two-way sync.
  📘 Learn more: How to set up two-way sync between Formaloo and Google Sheets
  
  
• Collect post-course testimonials automatically with AI analyze blocks for insights.
  📘 Learn more: Uncover insights & trends in your data with AI Analyze
  
  

Example scenario

After completing your online course, a student fills out the feedback form and gives high ratings.
Logic confirms eligibility, triggers the Certificate delivery email, and attaches a personalized PDF certificate.
The student immediately receives it in their inbox, while your dashboard updates with “Certificate sent: Yes.”

📘 Learn more: Build personalized and time-saving flows with logic, automations, and AI

FAQ

1. Can I issue certificates for multiple courses from one form?
Yes, include a Course title dropdown and use logic to load the matching certificate template.

2. Can instructors be notified when certificates are issued?
Absolutely, add internal notifications for instructors when students complete their course.

3. Can students download certificates later from the portal?
Yes, the portal view lets them access all their previous submissions and attached PDFs.

Your feedback-to-certificate workflow is live

You’ve built a rewarding experience that thanks students for their feedback and instantly recognizes their achievement.
Next, expand it into a Course Management Portal that includes enrollments, quizzes, and performance analytics.

📘 Learn more: How to customize your portal with your brand identity

Last updated November 2025

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