How to create an internal training feedback portal

Turn every training into actionable improvement

In this guide, you’ll create an internal training feedback portal that allows employees to review sessions, rate instructors, and share learning takeaways. You’ll connect forms, dashboards, and logic to automate feedback collection and analysis, perfect for HR and L&D teams.
📘 Learn more: Create your first form, app, or portal in a flash

Step 1 — Create your training feedback form

Start from your workspace and click + New → Form. You can start from scratch or use the Employee engagement template from the Template gallery.

Or use Magic Create, describe your goal:

“A training feedback form that collects session ratings, instructor feedback, and improvement suggestions from employees.”

Why this matters: it gives you consistent data from every training, enabling your L&D team to spot trends and act quickly.
📘 Learn more: How to create any form using Magic Create in Formaloo

Step 2 — Add participant and session details

Include key identifiers for each feedback entry:

• Employee name
  
  
• Email address
  
  
• Department or role
  
  
• Training session title (dropdown)
  
  
• Trainer name
  
  
• Date of session
  
  

💡 Tip: link these fields with your Training Schedule or Employee Directory form so they’re prefilled automatically.
📘 Learn more: How to lookup the submitted data of another form

Step 3 — Add rating and qualitative questions

Collect both measurable and open-ended feedback:

• Overall session rating (1–5)
  
  
• Trainer effectiveness (1–5)
  
  
• Relevance of content (1–5)
  
  
• Biggest takeaway from the session
  
  
• Suggestions for improvement
  📘 Learn more: Form editor and field types
  
  

Step 4 — Add logic for follow-up actions

In Settings →  Advanced logic, make your form adaptive:

• If rating ≤ 3 → Show follow-up question: “What could be improved?”
  
  
• If session = Compliance → Skip trainer question.
  
  
• If department = Sales → Ask for role-specific feedback.
  📘 Learn more: How to add advanced logic to your form
  
  

Step 5 — Automate notifications and summaries

Set up custom emails in Settings → Advanced logic or Notify tab to:

• Thank participants for completing feedback.
  
  
• Notify trainers or HR when new feedback is received.
  
  
• Send summaries to managers weekly.
  
  

Use variables like @employee_name, @session_title, and @rating.
📘 Learn more: How to create and send custom email templates

Step 6 — Enable Memory Forms for employee convenience

Turn on Memory Forms so returning employees have their profile data (name, department, email) auto-filled each time they log in for new training feedback.
📘 Learn more: What are Memory Forms

Step 7 — Build your feedback dashboard

In Results → Responses, visualize your data to uncover trends:

• Table view: see all sessions, sorted by trainer or department.
  
  
• Kanban view: track sessions by average rating or status.
  
  
• Charts: show satisfaction scores or participation rates over time.
  📘 Learn more: How to showcase charts based on form responses
  
  

Step 8 — Create your training feedback portal

From your workspace, click + New → App → Portal and name it “Training Feedback Portal.”

Add pages such as:

• Submit feedback
  
  
• My past sessions (filtered by logged-in user)
  
  
• Trainer feedback dashboard
  
  
• HR insights page (admin-only)
  
  

Set permissions so:

• Employees can view and edit their own feedback.
  
  
• Trainers can see session feedback summaries.
  
  
• HR can view all data and analytics.
  📘 Learn more: How to create a portal and manage users’ access
  
  

Step 9 — Link forms to your training database

Use linked rows to connect your feedback form to a Training Sessions Form or Employee Directory:

• Each session record automatically displays all feedback submitted.
  
  
• Trainers can filter responses for their specific sessions.
  📘 Learn more: What are linked rows and how to use them
  
  

Step 10 — Use on-update logic for performance alerts

Enable on-update logic to automate notifications when results change:

• When average rating < 3 → Notify HR and mark as “Needs improvement.”
  
  
• When new feedback added → Update session record automatically.
  📘 Learn more: What is on-update logic and how it works
  
  

Step 11 — Analyze trends with AI

Enable AI Analyze to automatically surface insights like:

• “Top-rated trainers this quarter.”
  
  
• “Departments with lowest satisfaction scores.”
  
  
• “Recurring improvement suggestions.”
  📘 Learn more: Uncover insights and trends in your data with AI Analyze
  
  

Pro tips

• Add conditional redirects to show a thank-you page with training certificates or next session links.
  
  
• Use custom PDFs to send post-training summaries or attendance confirmations.
  
  
• Add charts and data blocks in your portal for each trainer’s performance.
  📘 Learn more: How to generate custom PDFs using templates
  
  

Example scenario

An employee attends a leadership workshop and submits feedback through the portal. The form pre-fills their details from the Employee Directory. Once submitted, HR and the trainer receive a summary. AI Analyze flags that “managerial communication” appears frequently in suggestions, helping HR plan future sessions.
📘 Learn more: Build personalized and time-saving flows with logic, automations, and AI

FAQ

1. Can employees update their feedback later?
Yes, enable editable submissions or allow employees to log in via the portal.

2. Can trainers see feedback for their sessions only?
Absolutely, apply user-based filters in the portal for restricted access.

3. Can I generate department-level reports?
Yes, filter responses and export them or visualize through charts.
📘 Learn more: How to export table data into Excel

Your training feedback portal is live, empower learning through insights

You’ve built a full feedback system that turns employee responses into actionable data. Keep refining it with logic, portals, and AI analytics to continuously improve your internal training programs.
📘 Learn more: How to personalize ending pages and email notifications with AI

Last updated November 2025

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