How the University of Dubai digitized HR workflows with Formaloo

Company: University of Dubai

‍Industry: Higher education

‍Use case: HR workflow digitization in Arabic with full RTL support

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The University of Dubai needed a better way to digitize HR processes without forcing teams into tools that felt foreign, hard to adopt, or visually outdated.

For many institutions, the challenge is not just moving forms online. It is creating workflows that fit the real working environment of staff across departments, support the local language properly, and still offer the flexibility and polish of a modern no-code platform.

That is where Formaloo stood out.

Formaloo helps organizations build powerful forms, workflow systems, portals, and internal tools in one place, with strong support for multilingual experiences, customization, and enterprise-grade use cases.

About the University of Dubai

The University of Dubai is a leading higher education institution in the UAE, serving a diverse academic and administrative community across multiple departments. Like most universities operating in Arabic-speaking environments, it faces a distinct operational challenge: the need for enterprise-grade tools that work natively in Arabic — not as an afterthought, but from the ground up.

The challenge

Managing HR workflows across a university means coordinating across academic departments, administrative offices, and support staff — each with their own processes, timelines, and approval chains. For the University of Dubai's IT department, the core challenge wasn't just digitizing forms and workflows. It was finding a platform that could do so in Arabic, with full right-to-left (RTL) interface support, while still offering the visual quality and workflow sophistication that modern departments expect.

The University of Dubai wanted to digitize HR workflows in a way that would actually work across teams, not create more friction.

Their ideal solution needed to support:

• Arabic across the full experience, not just the public-facing forms
• proper right-to-left (RTL) layout
• modern, professional design
• workflow flexibility for internal processes
• smooth adoption across multiple departments

Many tools on the market either lack proper RTL support or offer it as a surface-level add-on — resulting in broken layouts, inconsistent experiences, and resistance from end users. The university needed something that felt built for their environment, not adapted to it.

Why the University of Dubai chose Formaloo

After evaluating available options, the university's IT department chose Formaloo for its ability to combine three things that rarely coexist in a single platform:

• Native Arabic language support with full RTL interface rendering
• Modern, visually clean design that drives adoption
• Flexible workflow automation capable of handling multi-department HR processes

The decision wasn't just about features — it was about fit. A platform that looks foreign or behaves inconsistently in Arabic would face resistance regardless of its capabilities. Formaloo removed that barrier.

The solution

Formaloo supports advanced form building, workflow automation, dashboards, portals, and role-based access management. It also supports RTL options, multilingual forms, and deep customization, making it suitable for institutions that need both localization and operational flexibility.

This meant the university could implement HR processes in Arabic with full RTL support while keeping the interface modern, usable, and aligned with internal expectations.

Working with Formaloo, the University of Dubai's IT team digitized its HR workflows end to end. The platform was deployed in Arabic across departments, with RTL support ensuring that every form, every interface element, and every workflow interaction rendered correctly and naturally for Arabic-speaking staff.

The combination of Formaloo's no-code form builder and automation workflows meant the IT team could configure and roll out processes without requiring engineering resources, and adapt them as needs evolved.

The result was a system that felt native to the university's environment: familiar in language, polished in appearance, and powerful enough to handle the complexity of cross-department HR operations.

The results

The impact was most visible in adoption. Rolling out a new digital system across departments in any large institution is rarely smooth, but the University of Dubai experienced the opposite. With Formaloo, the University of Dubai gained a digitized HR workflow system that felt natural for their teams to use.

Key outcomes included:

• smoother adoption across departments
• a fully Arabic experience with RTL support
• modern workflows without sacrificing usability
• a more scalable foundation for internal HR operations

University of Dubai

IT Department

‘‘The ability to run the entire system in Arabic with full RTL support, while still having modern visuals and powerful workflows, made adoption across departments incredibly smooth.’’

When a system feels designed for its users rather than translated for them, adoption follows naturally. That's what the university experienced, and it's what made the difference between a tool that gets used and one that gets abandoned.

Why Formaloo was the right fit

Formaloo is especially well suited for organizations that need more than a basic form builder. Teams can use it to create forms, internal systems, portals, and workflow automation in one platform, while also supporting enterprise needs such as access control, white-labeling, integrations, and advanced customization.

For institutions like the University of Dubai, that means less compromise between localization, design quality, and operational power.